 |
About Cardinal Health
Cardinal Health is a multinational healthcare industry service provider, recognized around the world as a pioneer in IV management and medication safety systems. Cardinal Health is constantly advancing technology, envisioning innovated solutions, and bringing our expertise to products and services that deliver life-sustaining medications to provide medication safety at the point of care. We believe in demonstrating the highest level of business ethics, delivering quality products and services, and setting the standards for product safety for patients and caregivers.
Career Opportunities
CUSTOMER ADVOCATE - PHARMACY
Position Summary
Provides clinical support to product development teams, product improvement teams, marketing, sales, quality assurance, regulatory affairs, external customers, and other functions or groups in the form of clinical consultation. Responsible for the completion of all tasks associated with management of complaint handling including receiving, investigating, resolving, replying and trend reporting. Assesses the severity of complaints and determines how to communicate them for regulatory compliance and optimal root cause resolution. Decision-making on filing MDRs with FDA. Responding and communicating complaint-related information with FDA and other international agencies. Coordinates, recalls, and safety alerts. Coordinates the distribution of recall notifications and safety alerts, and summarizes the results of the effectiveness checks.
Minimum Qualifications
- Bachelor’s degree in Pharmacy, Nursing or an equivalent degree. Licensed as pharmacist or registered nurse is required.
- 7 to 10 years experience in hospital environment
- Prefer implementation and healthcare management experience
- Automation experience required, Pyxis experience preferred
- Ability to travel 70%
- Familiar with regulatory environment and considerations
PROFESSIONAL ASSOCIATE (PHARMACIST)
Position Summary
This position provides clinical support for Pyxis products including and analysis of customer’s current workflow processes to identify the value automation may bring to their processes. This position interacts closely with customer’s sales, implementation and operation teams, marketing, and R&D. This key role is responsible to maintain current knowledge of specific products functionality and be fluent on the detailed knowledge of medication use processes necessary for customer customization.
Minimum Qualifications
Bachelors degree (B.S) from a 4-year college or university in nursing, clinical or biomedical engineering, pharmacy, or human factors engineering; minimum of 8 to 12 years experience, to include 3 years experience in, or directly relating to, clinical settings, particularly in the areas of clinical research and medical product evaluation; or equivalent combination of education and experience.
Product knowledge to assist in troubleshooting complaints (minimum 2 years). Knowledge of regulations for decisions in filing MDRs (minimum 2 years). Skill in oral and written communication and decision-making, including investigations, corrective actions, and MDRs. Knowledge of the ISO 9000 series of standards and the analytical ability sufficient to evaluate potential causes or results of reported product problems and determine appropriate course of action.
These are only minimum qualifications for this position at this grade level. Other factors are taken into consideration when deciding what position and grade level to place an employee such as performance level, capable contribution level and company need.
Positions available in the following cities:
|
|
CONTACT US:
We want to hear from you!
Please submit your information below and a member of our team will contact you shortly.
Cardinal Health is an Equal Opportunity Employer M/F/V/D
